Frequently Asked Questions
Get answers to common questions about my technical services and process
Project timelines vary by package: Digital Foundation Package takes 10–14 working days, Experience Upgrade Package takes 3–5 weeks, and Online Store Launch System takes 4–8 weeks depending on complexity. I'll provide a detailed timeline during our initial consultation.
I can help you choose and set up hosting, or work with your existing hosting provider. I recommend reliable hosting services and can handle the technical setup for you. Hosting typically costs R150-R500 per month depending on your needs.
Absolutely! The Experience Upgrade Package is specifically designed to modernize outdated sites, improve user experience, and boost performance. I can work with your existing content and branding or help you refresh everything for a completely new look.
Every project starts with a brief scope confirmation and a 50% deposit (unless otherwise agreed). Final payment is due on delivery and sign-off. For larger projects, we can arrange milestone-based payments. I accept bank transfers and card payments.
Every project includes 7 days of free post-launch bug support only. After 7 days, all support is billed hourly unless you are enrolled in a Peace-of-Mind Care Plan. 24/7 Emergency Support is ONLY available to Care Plan clients. Maintenance and ongoing updates are NOT included unless purchased as a monthly plan.
I use modern, reliable technologies including React, Next.js, and other proven frameworks. I choose the best technology stack based on your specific needs, budget, and long-term goals. All builds include fully responsive mobile design and are SEO-optimized.
Revision rounds are structured by package: Digital Foundation Package includes 1 Revision Round (Design Mockup Only), Experience Upgrade Package includes 2 Revision Rounds (Design Mockup + Beta Site), and Online Store Launch System includes 3 Revision Rounds (Design, Beta, Final Polish). I present designs at key milestones for your feedback and make adjustments accordingly. Additional revisions beyond the included rounds are charged at my hourly rate.
Logo and branding services are handled by trusted third-party specialists. I focus on web design and development, but I can connect you with professional branding experts who will work on your logo, brand identity, and visual guidelines. Once your branding is complete, I'll seamlessly integrate it into your website design. This ensures you get the best expertise in both branding and web development.
Absolutely! All builds include fully responsive mobile design. Your site will look and function perfectly on all devices - phones, tablets, and desktops. Mobile optimization is included in all packages as standard.
Yes! I provide comprehensive training on how to update your website content, add new pages, and manage basic functionality. I also provide documentation and am available for ongoing support when you need help.
I offer packages for every stage of business growth. Starter Websites: Digital Foundation Package (R4,000 one-time, up to 5 pages) and Experience Upgrade Package (R5,200 one-time, portfolio/redesign focus). Growth Websites: Online Store Launch System (R13,500 one-time, full e-commerce) and Visibility Growth Engine (R750 one-time, SEO quick wins). Strategy: Digital Direction Blueprint (R1,200 one-time). All prices are in South African Rand (ZAR) and include 15% VAT.
One-time add-ons include: Google Business Profile Setup (R500), Logo & Branding Pack (R950), Social Media Integration (R350), Blog Setup (R1,000), Content Upload Assistance (R600), Hosting & Domain Setup (R400), Custom Email Setup (R300), Multi-Language Website Setup (R1,200), Copywriting per page (R300), and Performance Boost Package (R600). Monthly add-ons include Analytics & Reports (R300/mo), Priority Support (R250/mo), Content Updates (R350/mo), and Ongoing Copy Support (R250/mo).
Yes, all services are 100% remote. I work with clients worldwide, delivering exceptional results through modern collaboration tools and clear communication. Remote work allows me to serve you efficiently while maintaining the highest quality standards.
The client pays for hosting and domain. I'll guide you through selecting the best hosting solution for your needs and budget, and I can handle all the technical setup. This ensures you have full ownership and control of your website infrastructure.
Add-ons are billed separately. Each package includes specific features, and any additional functionality beyond the package scope is quoted separately. This ensures you only pay for what you need and keeps pricing transparent.
I'll need your content (text, images, videos), brand information (logo, colors, fonts if you have them), any specific functionality requirements, and examples of websites you like. Don't worry if you don't have everything ready - I can help you gather and create content as part of the project.
I work with modern web technologies including React, Next.js, WordPress, Webflow, and custom-coded solutions. The platform choice depends on your specific needs, budget, technical requirements, and long-term goals. I'll recommend the best solution during our consultation.
Peace-of-Mind Care Plans are optional monthly maintenance packages that keep your website updated, secure, and performing well. Basic (R550/mo): monthly updates, security checks, stability monitoring. Standard (R700/mo): everything in Basic plus analytics and small fixes. Premium (R950/mo): everything in Standard plus priority support and content updates support. Care Plan clients receive priority emergency support.
Digital Foundation Package (R4,000 one-time): Up to 5 pages, mobile responsive, basic SEO setup, contact/lead form, launch + handover. Experience Upgrade Package (R5,200 one-time): Portfolio/pro redesign, modern trust-building sections, mobile + speed focus, SEO-ready structure, UI/UX polish. Online Store Launch System (R13,500 one-time): Store setup, product pages + cart + checkout, mobile-first shopping, core SEO + performance, launch guidance + basic training. Visibility Growth Engine (R750 one-time): SEO starter quick wins, tracking readiness, structure/performance improvements. All packages include fully responsive mobile design.